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Fix the WordPress white screen of death

A blank page usually means a fatal PHP error. Here is how to find it in five minutes.

5 min read · Last updated 2026-06-22

A completely blank page means PHP stopped executing and error display is turned off. The error still exists — it is just hidden. Your job is to make it visible.

Step 1: read the error log

Open the Logs section of your dashboard and look at the PHP error log for the last few minutes. The fatal error names the exact file and line, which almost always identifies the offending plugin or theme.

Step 2: disable plugins without admin access

If you cannot log in, rename the wp-content/plugins folder to plugins-off over SFTP. WordPress will deactivate everything and the site should load. Rename it back, then re-enable plugins one at a time until the blank page returns.

Step 3: switch to a default theme

If disabling plugins did not help, rename your active theme folder. WordPress falls back to a default theme, which tells you the problem is theme code.

Step 4: check PHP memory

Memory exhaustion produces the same symptom. The log line will say Allowed memory size exhausted. Raise the limit from your dashboard, then find out what is consuming it rather than leaving the limit high forever.

Still stuck? Open a ticket with the timestamp of the last failure. We can read the server-side log and usually identify the cause within the hour.

Did this not solve it?

Open a ticket with the domain and what you were doing when it broke, and we will pick it up.