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Email

Stop your email landing in spam

SPF, DKIM and DMARC in practical terms, plus the sending habits that hurt your reputation.

6 min read · Last updated 2026-08-01

Spam placement is almost always an authentication or reputation problem, not a content problem. Three DNS records fix the first; how you send fixes the second.

SPF: who may send as you

A single TXT record listing every service allowed to send mail using your domain. You may only have one SPF record — if you use HostLift email plus a newsletter tool plus a CRM, all three go in the same record.

DKIM: a signature on every message

A cryptographic signature added by the sending server and verified against a public key published in DNS. It proves the message was not altered in transit and genuinely came from an authorised sender.

DMARC: what to do when checks fail

A policy record telling receiving servers whether to ignore, quarantine or reject unauthenticated mail, and where to send reports. Start with p=none and monitor reports for two weeks before tightening to quarantine.

Habits that hurt

  1. Sending bulk newsletters from the same domain and IP as your transactional mail.
  2. Buying or scraping lists. A handful of spam complaints undoes months of good reputation.
  3. Ignoring bounces. Repeatedly mailing dead addresses is a strong negative signal.
  4. Sending from an address that cannot receive replies.
All three records are written and verified by our team as part of Business Email setup. If you add a new sending service later, open a ticket and we will update SPF for you.

Did this not solve it?

Open a ticket with the domain and what you were doing when it broke, and we will pick it up.